You can choose one of two sizes, either "standard" A4 (210mm x 297mm) or A5 (148mm x 210mm). Custom sizes may be possible. If required, please contact the helpdesk.
These are full colour letterheads printed CMYK. You can have the letterheads printed one side, or both. We do not currently offer Pantone colour printing.
Our standard paper is a high quality white 120gsm. You are welcome to samples, please contact the helpdesk to discuss this.
All our 120g paper is Laser guaranteed but due to circumstances beyond our control, paper can vary throughout the year in brand. This is due to the current global volatility in paper and pulp, where mill stocks do sometimes run out of specific brands. This note is only relevant to lithographically printed products.
Because these are litho printed, there are certain quantities available which allow us to put together efficient print runs. If you need a quantity not listed, please call the helpdesk to discuss.
PDF (online soft proof). This is a technical process to check that your artwork is printable and to prepare it for printing as far as possible. We aim to provide your soft proof within 4 working hours and you will get an email notification when it is ready.
The PDF that you send us (your artwork) has a pre-flight check carried out and a number of automatic corrections may also be made if necessary. The resulting soft proof is a PDF that is viewable through your admin area of the web site. It is very important that you carefully review your soft proof and the pre-flight report that we send to you.
If your artwork fails our preflight checks you will not get a proof, but you will get a report letting you know what is wrong with your file. You can then fix the problem and resubmit your artwork.
We may warn you about potential problems with your artwork. In this case, your artwork CAN be printed and you will get a proof to check. You should carefully check the warnings in your report before deciding whether to proceed or submit new artwork.
Your first soft proof is included in the price of your order. If you find that you need to make alterations to your artwork and ask us to create another proof, we may make a small charge for each additional soft proof. Please contact the helpdesk to arrange payment if you need additional proofs.
Remember, this is a technical file check, we don't proof read or check your design!
If you need a hard copy proof, please call the helpdesk to discuss the best option for you.
To read more about proofs, read the help section:
HELP > ARTWORK > PROOFS 
(opens in a new window)
These are working days to print. Our standard print service is 5 working days to print.
Please remember to add transit (delivery) time to this and remember that these are working days to print and do not include weekends or bank holidays.
Unless you approve your order by 10am, the day that you approve your proof does not count in the time to print.
We cannot schedule your job to print until you have approved your proof. If you do not have a credit account
with us, you will also need to pay for your job before we can schedule your job to print
Delivery is normally the next working day AFTER the job is printed. If you want a Saturday delivery, call the helpdesk to get that cost added to your order. We classify Monday-Friday as working days, Bank Holidays are not working days.
Fill in the full postcode of where this is being sent to so that we can work out a price and whether we deliver to this area. You'll fill in the full delivery address later once you've placed your order. UK postcodes only please. We can deliver to all other EU destinations, but you will need to speak to the Helpdesk to get a price for this. We do not deliver to the USA.
You must upload your artwork as one PDF.
You must read the artwork preparation guide before sending us your artwork.
If you need help with your artwork, we have experienced artworkers and very reasonable rates. Please call the helpdesk on 01452 751900 for a chat to discuss this.
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